Frequently Asked Questions

Your guide to shopping with 7oh

What is the standard shipping time for 7oh orders?

Most orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How can I track my order status?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

Do you offer international shipping?

Yes, 7oh ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.

How do I ensure I choose the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.